Certain users can't connect to OWA  while others yes
I have searched and searched and cannot find an answer to my problem. We have Exchange 2003 with front-end and two back-end servers.The users of one of back-end server can connect to owa while the other users who theirs database are stored on the other server back-end can not logon... they receive the "Make sure your domain\user name and password are correct, and then try again" error. I did try going to the AD account, security tab, advance, check the "inherit" checkbox after reading a thread from someone else with a very similar problem. This did not help, even after giving it time to replicate. If anyopne out there can help, it would be greatly appreciated. Thanks,
December 15th, 2009 12:53pm

Hello, What have you done before the issue occurs? I suggest you run Exbpa to do a health check for the server. Please check the IIS log in the front end and back end server. Please also compare the IIS settings between the good server and problematic server. Please restart system attendant service in the front-end server and check the issue. Is there any related log in system event? Thanks, Elvis
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December 16th, 2009 11:11am

Hi Elvis,i've just implementing owa... so it's never work for my users who have their DB on my seconde back-end server... :-(...i compare the iis settings between the two server and they'vethe same settings...i restart the attendant service....i run Exbpa there just a problem with connectivity because my front-end server is on DMZ and i open just necessary ports....i've check my iis log on front-end server but it's incomprehensible for me...i'll send you my log on PM....Thanks a lot for your help...
December 16th, 2009 12:43pm

Can i Have your e-mail adress ?One thing more in my back-end server i've a success audit event 540 for my user who can notlog her webmail.....Any suggestion ???Thanks
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December 16th, 2009 12:44pm

Yes, please send the log to me at v-elvwei [at] microsoft.comThanks,Elvis
December 17th, 2009 10:34am

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